Refund policy
Refund Policy
At Vané, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
-
You may request a return within 14 days of receiving your order.
-
Items must be unused, in the original packaging, and in the same condition as when you received them.
-
Personalized or custom items cannot be returned.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed to your original payment method within 5–7 business days.
-
Shipping costs are non-refundable.
Exchanges
-
We currently do not offer direct exchanges. Please request a refund and place a new order if needed.
How to Request a Return
-
Contact us at [info@myvane.com] with your order number and reason for return.
-
We will provide instructions for returning your item.
Contact Us
-
If you have any questions about our refund policy, please email us at [info@myvane.com].